FAQs

What is Plankroad.com?
Plankroad.com offers discontinued and irregular products from Eastern
Accents, Feathersound, Leyla’s and Savoy. Plankroad.com brings you soft
home accessories at unbelievable, below wholesale, prices. We do not
offer any type of discount. All prices are final.
Is there a return-policy?
Plankroad.com does not accept returns on any purchases. All sales are final.
How do I pay?
Payment terms are credit card only. We accept Visa, Master Card and
American express. Even if you have an account set up with terms at
Eastern Accents, Feathersound, Leyla’s or Savoy you must prepay with a
credit card.
Is there a minimum?
Plankroad.com has no minimum but we do have limited stock. Therefore
stock is subject to change at anytime. Some items may be available in
large quantities while we only have a few in others. Please call us if
you need more than a few of particular item.
How does shipping work?
Allow 2-3 weeks to receive your order. Although we are able to process
and ship your order within a few days, we sometimes need extra time.
There is a minimum shipping and handling fee of $15 or 7% of the total
order, whichever is higher. Your order will ship regular ground
service, which arrives in 5-7 business days. Please call us if you
would like us to quote you for the order to ship overnight or second
day.
Do you have more items available besides what is it on the web?
Only a fraction of what we have in stock is featured on our website.
Don’t hesitate to call us with any special requests or come and visit
us if you’re in the Chicago area. Please note that different pricing
applies to item that are not featured on the website.
Why are you featuring a current item at Plankroad.com?
We only sell merchandise that has been discontinued for at least six
months. Eastern Accents, Feathersound, Leyla’s and Savoy current items
featured at Plankroad.com are always irregular samples or returns